ISO/TS 16949 is an ISO technical specification which aligns the rules of the global automotive industry quality systems. It specifies the requirements of the quality system for project/development, production, installation and technical assistance of products related to the automotive industry.
It was developed by the industry, the International Automotive Task Force (IATF), to encourage improvement both in the chain of suppliers and the certification process, and it is a mandatory requirement to do business with this segment.
ISOTS 16949 aligns and replaces the existing rules of the American, German, French and Italian automotive quality system, including QS-9000, VDA6.1, EAQF e ASQ. There are now over 25.000 certificates issued in eighty (80) countries and economies.
One of this certification’s main benefits is the clear focus in continuous improvement, emphasis in failure prevention and reduction of variability and waste.
ISOTS 16949:2009 is the last version of this regulation.
ISO (International Organization for Standardization) is a non-governmental organization founded in 1946 and headquartered in Geneva, Switzerland. Its purpose is to develop and promote standards that may be used by every country in the world. It provides requirements for the quality management system, being applicable to any product or service, regardless of the size of the organization, with the purpose of offering competitive advantage through quality.
ISO has a family of standards dealing with quality: the ISO 9000 series. In this family this ISO 9000 defines Concepts and terminologies, the ISO 9001 establishes the requirements for certification purposes, and the ISO 9004 defines the guidelines for improvement of performance and effectiveness. There is no certification for standards ISO 9000 and ISO 9004, only ISO 9001.
The Brazilian version of ISO 9001 is called ABNT NBR ISO 9001. The ISO 9001:2008 is the last version of ISO 9001.
According to INMETRO the purpose of ISO 9001 is to provide the client with trust that his supplier will be able to supply, in a consistent and repetitive way, goods and services according to his specifications.
Sansuy, looking to continuously improve its products, implemented projects of outsourcing, productivity and quality, partnership with suppliers, clients and employees. As a result of all this work and acknowledgement of its quality system, in 1996, Sansuy was certified by BVQI, with ISO 9002 – in the industrial units of Embu and Camaçari.
In 1998, Sansuy certified its confection area with ISO 9002, becoming the first Brazilian company to have an ISO 9002 certification in the confection sector.
On September 1st, 1999, Sansuy was also certified by BVQI, in compliance with the Manual QS 9000 – 1998 Edition, being, since then, qualified to supply the assembly companies signatory of the System (Ford, Chrysler and GM)
On November, 2003, the Embu/São Paulo unit went through a new upgrade audit of its quality management system on standards ISOTS 16949:2002 for the automotive products line, now covering all automakers.
It also upgraded to ISO 9001:2000 for the other product lines. During that same period the Camaçari/Bahia unit had its quality system certified by BVQI on standard ISO 9001:2000.
In 2009, the Embu and Camaçari units, had their quality systems upgrade on standard ISO 9001:2008, and the Embu unit had its upgrade on standards ISOTS 16949:2009.
It is worth pointing out that Sansuy, as an automotive lining supplier, is one of the few Brazilian companies with an ISOTS 16949 certification.
Sansuy S / A Plastics Industry in Judicial Recovery, hereinafter referred to as “Sansuy”, acts in the manufacture of thermoplastics, guiding its performance in the following values: ethics and transparency, socio-environmental responsibility, employee appreciation and excellence in the manufacture of its products.
Sansuy engages with stakeholders, both internally and externally, maintaining a dialogue based on ethics and morals.
In compliance with the laws and regulations in force, Sansuy does not grant differentiated treatment to anyone and combats any forms of active or passive corruption.
In this sense, this Anti-Corruption Policy also constitutes a code of conduct and integrity that, together with the Company’s other internal control instruments, aims to effectively contribute to the identification and mitigation of risks of acts of violence against Sansuy, such as deviations, frauds and irregularities, establishing guidelines to guide employees, administrators and other interested parties to adopt high standards of integrity, legality and transparency, in accordance with Federal Law 12.846 / 13, known as the Anti-Corruption Law, and in the State Decree nº 46.782 / 15.
This Anti-Corruption Policy applies to all employees and administrators of Sansuy, as well as all its suppliers, service providers, public authorities, representatives of regulatory agencies and any other party that has a contractual relationship with Sansuy.
3.1 Employees: Directors, employees (effective or temporary), trainees, apprentices and those who carry out a mandate, position, job or function, even temporarily, by appointment, appointment, hiring or any other form of investiture or bond.
3.2 Suppliers: All those who supply raw material, input, equipment, materials, services, destined to the regular development of the company’s activities.
3.3 Concussion: An act practiced by a public agent against the public administration in general and consists in requiring, for himself or for another, directly or indirectly, even if outside the function, or before assuming it, but because of it, an undue advantage.
3.4 Conflict of Interests: Situation generated by the confrontation between Sansuy’s interests and those of third parties that could jeopardize the Company’s interest or improperly influence the performance of its function, regardless of whether there is an injury to Sansuy’s assets or the receipt of any advantage or gain by employee, administrator or third party.
3.5 Corruption: The act of corrupting someone for the purpose of gaining advantage for themselves or others.
3.6 Active Corruption: Act to offer or promise undue advantage to any public agents to determine them to practice, omit or delay act of office.
3.7 Passive Corruption: The act of requesting or receiving, either directly or indirectly, for himself or for others, even if outside employment or public office, or before assuming it, but because of it, improper advantage, or accepting promise of such advantage .
3.8 Fraud: Intentional misrepresentation, misappropriation of resources or manipulation of data that results in an advantage or disadvantage for a person, company or entity, making use of inside information for the benefit of one’s own or another’s.
3.9 Managers or contract inspectors: All employees – own or outsourced – managers, supervisors, managers, superintendents, directors and administrators that act in the management or supervision of the contract.
3.10 “Washing” or concealment of goods, rights and values: The act of concealing or concealing the nature, origin, location, disposition, movement or ownership of goods, rights and values arising, directly or indirectly, from prior crimes.
3.11 Anti-Corruption Legislation: Legal provisions to follow:
Federal Law No. 12.846 / 13: provides for the objective administrative and civil liability of legal persons for the performance of acts against public, national or foreign administration;
State Decree 46.782 / 15: provides for the Administrative Accountability Process provided for in Federal Law 12.846 /13, within the Public Administration of the State Executive Branch;
Brazilian Penal Code;
76/5000Federal Decree No. 5.687 / 06: United Nations Convention against Corruption;
Federal Law n ° 8.429 / 1992: disposes on the acts of Administrative Improbity;
Federal Law No. 9.613 / 98: provides for crimes of “laundering” or concealment of assets, rights and values.
3.12 Contractual relationship: Legal relationship between Sansuy and third parties, formalized by means of a contractual instrument, such as contract, price registration minutes, agreement, term of agreement, term of donation, term of assignment, among others.3.13 Partners : Those who participate in a company because they hold a fraction of their share capital, and are included in their social contract.
3.14 Bribery or Punishment: The means by which corruption is practiced, since it is the practice of promising, offering or paying any amount of money or any other favors to an authority, official, public agent or professional of the private initiative, so that the person be ethically involved with your professional duties.
4. PRINCIPLES OF SANSUY’S PERFORMANCE
4.1 Probity: It requires that its employees serve Sansuy with honesty, without taking advantage of the powers or facilities inherent in the functions they perform for the personal benefit of others whom they wish to favor.
4.2 Morality: It imposes on employees the duty of observing ethical precepts in their conduct, of ascertaining the criteria of convenience, opportunity, and justice in their actions, and also of distinguishing what is honest from dishonest.
4.3 Legality: Implies complete subordination of employee and suppliers to the law and company rules.
4.4 Efficiency: It imposes on the employee the exercise of his activities with a focus on obtaining the best result, with the rational use of the resources and resources of the company.
4.5 Confidentiality: It aims to ensure the safeguarding of institutional information, as well as protection against unauthorized disclosure.
4.6 Publicity / Transparency: It seeks to inform interested parties about relevant issues, keeping the internal and external relationship channels active.
4.7 Impersonality: It aims to ensure equality of treatment between individuals who are in the same legal situation and impartiality in the adjudication of irregularities reported or identified, applying objective criteria, without distinction based on personal criteria.
5. INTEGRITY PROGRAM
5.1 Sansuy, with the purpose of preventing or detecting deviations, fraud, irregularities and harmful acts against its assets, instituted the Integrity Program approved by the Company’s Board of Executive Officers, which consists of implementing policies, guidelines and procedures to combat corruption and investigation of complaints and irregularities.
5.2 Sansuy hereby establishes, through this Policy and the Code of Ethics and Conduct, ethical and anti-corruption guidelines, fraud and other irregularities, as well as the procedures that must be observed and complied with by its employees, managers, suppliers , service providers and any other party that has a contractual relationship with Sansuy.
5.3 It is prohibited to obtain any type of improper advantage due to the exercise of position, function, employment or activity in Sansuy, as well as the practice of any action or omission that violates the duties of honesty, impartiality, legality and loyalty to said company or that causes loss of wealth, diversion, appropriation or dilapidation of their assets or assets.
5.4 In order to prevent the practice and concealment of fraudulent or illegal acts, Sansuy makes available the “Ethics Line”, accessible to any citizen, to forward complaints, guaranteeing their anonymity and independence in the assessments.
6. INTERNAL CONTROLS
6.1 Sansuy has an independent Internal Audit, with the objective of examining the effectiveness, effectiveness and integrity of internal controls, seeking to contribute to the protection against fraud, errors, inefficiencies and other irregularities that may be practiced by internal or external agents.
7. CONFLICT OF INTERESTS
7.1 Sansuy, in its quest for effective management of the Company’s performance and the ethical behavior of its managers, employees, suppliers, service providers, and any other party with whom it has a contractual relationship, endeavors to inhibit the practice of acts that may the occurrence of fraud or corruption, among them the conflict of interests.
7.2 Sansuy expressly prohibits its administrators and employees from being partners, administrators, employees and / or service providers of a company that has a contractual relationship with Sansuy, in a situation that constitutes a conflict of interest.
7.3 Sansuy does not accept that its managers and employees who work as managers or contract inspectors have personal or family involvement with partners, administrators, employees and / or service providers of a company that has a contractual relationship with Sansuy, in a situation that confers conflict interests.
7.4 Employees who, in the use of their duties, face a situation that may constitute a conflict of interest, will be obliged to report the situation to the Company, by filling in the “Conflict of Interest Statement” which will be forwarded to the Board of Directors for validation.
7.5 Once the conflict of interest has been confirmed by the Executive Board, the conflicting activity must be transferred to another employee, without prejudice to the maintenance of the reporting employee in the exercise of other activities in which the conflict does not take place.
8. ALERT SIGNS
8.1 All employees and administrators of Sansuy must adopt procedures that improve compliance with this Policy, always being alert to warning signs that may indicate some violation of the provisions of the Anti-Corruption Legislation and this Policy. Warning signs are not necessarily proof of corruption, nor do they automatically disqualify any person. However, they appear as indications that must be verified until it is certain that such signs do not represent an infraction of the Anti-Corruption Legislation and the present Policy.
8.2 They are warning signs, to which all employees and administrators must be attentive: the receipt of gifts or gifts by the employee or administrator; the presentation, by an employee or administrator, of enrichment or economic and financial situation incompatible with his remuneration, without apparent cause; the deliberate lack of management or control of contracts; the streamlining of internal processes or procedures, to the detriment of others of greater Sansuy interest, without pertinent justifications; over-solicitation of an advance or reimbursement of travel expenses or travel expenses per employee or administrator, to the detriment of using Sansuy’s standard procedure for payment of such expenses; the provision of external services, by employee or administrator, to companies that have or have contractual relations with Sansuy.
8.3 The list in the previous item is not exhaustive and there may be other indications of improper advantages or payments or any other violation of the provisions of the Anti-Corruption Legislation or this Policy.
8.4 Employees and administrators who perceive any alert signal that indicates a violation or suspected violation of the Anti-Corruption Legislation or the provisions of this Policy shall immediately notify Sansuy, through the Ethics Line or through any other available means, guaranteed anonymity.
9. TREATMENT OF RELEVANT INFORMATION
9.1 The corporate information, although of a managerial nature, is constituted in Information Assets that integrate the assets of Sansuy
9.2 Sansuy’s directors and employees are prohibited from disclosing, without authorization from the Board of Directors, information that may have an impact on the Company’s relationship with the market, customers, service providers, suppliers and other related parties.
9.3 Sansuy’s administrators and employees should contribute to ensuring the availability, integrity, confidentiality and authenticity of the information, which should be used exclusively in the Company’s interest.
10. APPLICABLE PENALTIES
10.1 The involvement of administrators and employees of Sansuy in acts that violate the Anti-Corruption Legislation or the present Policy will entail the application of applicable administrative penalties. In addition, such violations may result in severe civil and criminal penalties for all involved, as well as for Sansuy.
10.2 Sansuy will not permit or tolerate any type of retaliation against any person who files a complaint in good faith or a complaint of violation of this Policy or Anti-Corruption Legislation. If any administrator or employee becomes involved in acts of retaliation, he will be subject to the application of the penalties applicable in the administrative and legal scope.
10.3 Sansuy will take legal action against all parties involved in the illegal activities and will make available to the legal authorities, when applicable, all the evidence collected during the course of its investigations.
11. AWARENESS AND TRAINING
Sansuy, through its Human Resources Department, will maintain an anti-corruption awareness program for its employees, providing periodic training, at least annually, for the dissemination of Anti-Corruption Legislation, this Policy, as well as the Code of Ethics and Conduct, and shall also verify, through research, the adherence of employees’ perceptions regarding the provisions of such Instruments.
12. ETHICAL LINE CHANNEL
Sansuy makes available to any person the “Ethical Line Channel” for anonymous denunciation of acts that appear or represent a violation of this Policy or Anti-Corruption Legislation, which can be accessed through the website www.sansuy.com.br.
13. FINAL DISPOSITIONS
It is the responsibility of the Board of Directors and Human Resources Department of Sansuy to carry out the monitoring, updating and continuous improvement of its Integrity instruments, among which is the present Anti-Corruption Policy, aiming at prevention, detection and combat of occurrence of the harmful acts provided for in article 5 of Law 12.846 / 2013.
Code of Ethics and Conduct
This document from SANSUY S / A PLASTIC INDUSTRY IN JUDICIAL RECOVERY, hereinafter “Sansuy”, represents our concern and effort to establish standards of ethics and conduct to be adopted by all those who represent the company, both in internal and external relations.
We are proud to lead our business from ethical thinking, aware of the role we play in society. That is why it is fundamental to understand and apply what this code proposes for our employees.
You are part of a group of people who help Sansuy achieve his business and social goals. We count on you to ensure that our relationships are carried out within the precepts transcribed in this Code of Ethics and Conduct.
To build and maintain a large company requires much more than resources, machines, equipment and facilities. People are needed. Concerned about guiding our actions, ensuring that relationships between people follow ethical principles, Sansuy decides to create and disseminate this code.
Sansuy expects that relations with suppliers, employees, customers, competing companies, public authorities, community and service providers will be covered by this code of ethics and conduct, which establishes the moral principles to be observed in our contacts.
Sansuy adopts as values:
- Valorization of the human being;
- Commitment to the community.
- RELATIONSHIP WITH SUPPLIERS
All those who supply, directly or indirectly, goods, raw material, inputs, equipment, materials or services, are denominated as suppliers.
Sansuy understands that partnering with these suppliers is critical to mutual success in business. It is not accepted that the officials in charge of the natural negotiations in this type of relation, receive any advantage in the exercise of this function, although indirect, such as:
- Sponsorship of tours, national and international trips, leisure, even of short duration;
- Sponsorship of lunches, dinners, barbecues, parties, gatherings or the like, at the initiative of the supplier or third parties, under any pretext, with payment in cash, merchandise or any other form.
If you need to negotiate with suppliers and service providers, do so preferably on company premises. Prefer not to go out to lunch with vendors, but if you do, notify your superior and remember: everyone must pay their bill. Benefits related to volumes of purchases, negotiations or special conditions must be documented and imputed to the company that will decide on the best use to be made of such benefits.
- RELATIONSHIP WITH COLLABORATORS
Sansuy is proud of its employees and knows that it depends on them to continue to achieve its objectives.
Sansuy is committed to providing everyone, regardless of hierarchical position, a good working environment, ensuring mutual respect and giving an example of a rigid but cordial stance. Respect for the employee, besides being disseminated through gestures and actions in the personal treatment, will also be through compliance with labor legislation and trade union agreements.
The good performance of the employee will be charged and evaluated. The content of the evaluations of that performance will be communicated to the employee in a clear, fast and transparent way.
The organization strives to recognize and develop its talents by offering training, at its discretion, as well as conditions for professional growth.
The use of personal protective equipment (EPI’s), distributed to employees, is mandatory and required for the purpose of preserving health and physical integrity, minimizing risks.
Sansuy repudiates discrimination regarding race, sex, religious creed, sexual preference or any other nature.
- RELATIONSHIP WITH CUSTOMERS…
Throughout its existence, Sansuy has built a solid relationship with its customers, without which it would not achieve the position it has today. The respect that Sansuy has with its customers translates into the manufacturing practices of its products, which aim to offer a product with quality equal or superior to that idealized by the customer.
Sansuy does not commercialize products that have any characteristic that places them in disagreement with the legislation.
- RELATIONSHIP WITH COMPETITORS
Sansuy believes that competition is the healthiest way to force companies to move forward, enabling them to make improvements and deliver them to customers.
Sansuy treats its competitors with respect, does not obtain information through illegal means and condemns this practice. No employee of Sansuy is authorized to disclose internal information by any means without the knowledge, consent and prior authorization of the board of directors.
Likewise, Sansuy is not interested in receiving confidential information or documents from the competition, either through its employees or by any other means.
Sansuy faces its competitors with the strength of its actions and its competence.
- RELATIONSHIP WITH PUBLIC AUTHORITIES
In carrying out its activities, Sansuy complies with the law and demands the same from its employees and managers. All documents of a public nature are at the disposal of the authorities and will be presented by Sansuy to the servers that identify themselves properly, as determined by law. The attendance of inspectors, auditors, delegates, inspectors, or civil servants of any nature, should be conducted through the board, which will designate a collaborator able to provide the relevant information documents or records.
Receive the authorities with respect.
Kindly ask him to identify himself and then tell his superior.
- RELATIONSHIP WITH THE COMMUNITY
Sansuy, as far as possible, tries to help in contributing to the improvement of the living conditions of the community where it is inserted.
No Sansuy employee is authorized to request assistance on behalf of community actions from suppliers, customers, authorities or others.
Sansuy will not get involved or support campaigns or political parties.
- SERVICE PROVIDERS
Sansuy’s service providers are seen as suppliers and, in this condition, must comply with this code of ethics.
- RESPECT TO THE ENVIRONMENT
Sansuy respects the environment and demands from its employees a sustainable conduct in order not to exhaust natural resources.
Recyclable materials will be used primarily as long as they are viable.
Waste is disposed of and disposed of responsibly, even if the law does not make any demands in this regard.
In choosing its partners and suppliers, Sansuy gives priority to those who act in a responsible way with the environment.
- VIOLATIONS TO THE CODE OF ETHICS AND CONDUCT
The culture of a company is created throughout its evolution and is based on the conduct of its employees. Compliance with this code reflects our commitment to our values. Situations that constitute violations of this Code of Ethics and Conduct subject employees to disciplinary actions under labor, civil and criminal laws, which may culminate in termination, including for just cause, or opening of legal process.
13. ETHICAL LINE CHANNEL
Sansuy makes available to any person the “Ethical Line Channel” for anonymous reporting of acts that appear or represent a violation of this Code of Ethics and Conduct, which can be accessed through the website www.sansuy.com.br
To ensure dissemination, interpretation and application of the Code of Ethics and Conduct, the responsibilities of those involved were defined:
Leadership (Management, Management, Leadership and Tutors):
- Be an example with ethical actions;
- Interpret, disclose, guide and enforce the Code of Ethics and Conduct;
- To report to the Board of Executive Officers on violations of the Code of Ethics and Conduct.
- Carry out the dissemination and clarification of doubts about the Code of Ethics and Conduct;
- Make an end to cases of breaches of the Code of Ethics and Conduct.
This Code of Ethics brings together the guidelines of our business, and much more than that; of our attitudes towards those we directly or indirectly relate to.
Issues not exploited in its content will be treated as exceptional, and will be forwarded to the Board of Directors and the Human Resources Department, which will act in accordance with the company’s principles.